At Glowbar, our facials are designed to be efficient, effective and tailored to your skin’s needs. Here what you can expect during your visit: 

• Semi-Private Rooms: Our treatment rooms are semi-private. Sound may carry within the space.
• Wash your own face: You'll begin your visit at our wash bar, where you'll cleanse your face so we can get right down to business in the treatment room 
• An energetic atmosphere: Unlike traditional spa environments, Glowbar is a lively space with light chatter, creating a welcoming and upbeat environment

Our facials may include a combination of the following services, customized just for you: 

• Dermaplaning*: A manual exfoliation that removes dead skin cells and 80-90% of vellus hair (read: peach fuzz), leaving your skin smooth, glowing, and better able to absorb products. (*Not available in CT and PA)
• Light Chemical Peels: Gentle, non-invasive peels that encourage cell regeneration to improve fine lines, acne, dry skin, and uneven pigmentation
• Manual Extractions: Clearing clogged or compacted pores through manual techniques
• Cavitation: A device that uses ultrasonic vibrations and water to deep-cleanse your pores, removing dirt, oil, and debris
• Microcurrent: Low-voltage electrical currents stimulate collagen and elastin production for a "natural" facelift effect
• High Frequency: This tool combats bacteria, reduces inflammation, and boosts blood circulation for anti-aging and acne-fighting benefits
• LED Light Therapy: Professional-grade light therapy that stimulates collagen and kills acne-causing bacteria

$60 for members and $75 for non-members.

For optimal results, we recommend getting a treatment at least once a month. However, you're welcome to come in more frequently; just ensure there's at least a two-week gap between facials to allow your skin time to recover and reset.

At Glowbar, we are committed to cruelty-free products; the one exception is Aquaphor on the lips at the end of the facial. Please note that Aquaphor is not cruelty-free. If you'd prefer to skip this part of the facial, simply let us know, and we'll happily accommodate your preference.

Before your facial:

• Prescription Retinol (Tretinoin, Retin-A, etc): Stop using prescription retinol 3-5 days before your facial
• Beards and Facial Hair: Avoid shaving the morning of your facial. You can shave the night before if needed, or simply skip shaving altogether
• Botox, Filler, and Lasers: Wait at least two weeks before your facial 
• Facial Waxing and Threading: Wait 2-3 days before your facial
• Accutane (or similar medication): Please wait 6 months after completing your medication cycle

After your facial:

• Avoid working out for 24 hours.
• Refrain from using active ingredients like AHAs, BHAs, or Retinol for 24-48 hours to allow your skin to fully recover

• Cold Sores: If you have a cold sore, you will need to wait until the scab has fully shed and the skin underneath has healed before getting a facial
• Eczema: Generally, facials are safe as long as you don't have active breakouts, flare-ups, or heightened sensitivity. We'll work with you to ensure your treatment is suitable
• Allergies: Please note any allergies on your intake form and inform your esthetician. We'll adjust your treatment to avoid any allergens
• Pregnancy-Safe Treatments: Glowbar treatments are pregnancy-safe; please notate that you are pregnant or breast-feeding on your intake form. Our estheticians will modify your facial as needed to ensure a safe facial for you and your baby

Questions, or have a condition not listed here? Reach out to support@glowbar.com or your local studio for more information!

Anyone under the age of 18 requires parental consent. Any client under 18 must have their intake form signed by their parent or guardian in person before their first appointment. Once they have their form signed the first time, the parent or guardian does not have to accompany the client to any following appointments.

Our booking system collects your credit card information to hold your appointment, however, you will not be charged until you complete your appointment and check out in-studio. If you intend on paying with a gift card, no problem! The credit card is still required to hold the appointment, but we'll redeem the gift card in-studio.

All of our estheticians are trained in-house, to make sure that no matter who you see, you receive the same Glowbar facial experience. While we cannot guarantee that esthetician requests will always be honored, you can request an esthetician by leaving a note in your appointment, or by calling or emailing the studio you will be visiting. You can find all contact information on our locations page.

We ask that all cancellations are made at least 24 hours in advance of your appointment time. Any cancellations or reschedules that occur less than 24 hours beforehand are subject to a $30 fee.

You may cancel your Glowbar appointment via your booking confirmation email, by accessing your Client Profile via this link, or by calling the studio.

If you arrive at your appointment more than 5 minutes past the scheduled time, your facial will be modified to fit into the shortened time period. All clients arriving 10 minutes or more past their scheduled appointment time will be automatically cancelled/rescheduled; we will do our best to get you another appointment that day, but cannot guarantee that another time slot will be available. A Glowbar facial is designed to be the most effective within a 30 minute time frame, and we want you to get the most out of your experience! 

All facial services and membership payments are final sale. We accept returns of unopened retail products for an exchange or store credit within 14 days of purchase. 

The Glowbar Membership is a monthly subscription that is automatically billed on the 1st of each month (requiring a valid credit card on file), which includes the following:

• One facial per month
• Additional facials at member pricing
• One guest pass per membership year (bring a friend for free!)
• 15% off retail (20% off at sign up)
• Enrollment in our referral program

The Glowbar Membership requires a four month commitment, as we believe it takes four consecutive months of facials to truly see a difference in your skin. After the initial four month period, if you wish to cancel or pause your membership, you must submit your request in writing to support@glowbar.com. We allow members to pause for three (3) months per calendar year; pausing does not have to occur consecutively.

Membership vouchers expire one month after purchase. Vouchers do not roll over; if you miss your monthly facial, reach out to support@glowbar.com so we can work with you on a solution. 

You can use your membership at any location (some exclusions may apply to Founding Memberships)!

All of our orders are hand-packed, with love, in our small NYC office. We will do our best to ship your order within 2 business days, and we appreciate your patience!

Please contact us immediately if you receive an incorrect or damaged item so that we can fix it. If the tracking number on your order shows that your package has been delivered, please check with your neighbors and surrounding area first; if you cannot find it after 24 hours, reach out to support@glowbar.com.

We accept returns of unopened retail products for an exchange or refund within 21 days of delivery.

We are unable to accommodate membership discounts for online retail purchases; the discount applies in-studio only. Gift cards purchased online or in-studio also cannot be used on the Glowbar Shop. 

Gift cards can be purchased at any Glowbar studio, on our website here, or under a selected studio location. Please note, gift cards may be redeemed at any Glowbar studio, regardless of where they were purchased, but cannot be used online. Physical gift cards will not be replaced if lost or stolen. All gift card sales are non-refundable.

Show your physical gift card or virtual gift card number to the front desk at checkout to redeem. Gift cards cannot be used towards monthly membership payments. When booking an appointment with a gift card, you will need to put a credit card on file in order to hold the appointment; the front desk staff will apply your gift card at checkout!