Use your HSA or FSA for clinical-grade skincare

Your health care dollars work harder here. Glowbar facials are designed with your skin's health in mind, and many of our services and products can qualify for HSA and FSA spending.

Your health care dollars work harder here. Glowbar facials are designed with your skin's health in mind, and many of our services and products can qualify for HSA and FSA spending.

 

Checking Out In-Studio

  • Scan the QR Code

    Scan our QR code in-studio (or click here) to access Flex to request a Letter of Medical Necessity ($10 fee, valid for 12 months)

  • Request

    Flex will request a Letter of Medical Necessity on your behalf.

  • Get Reimbursed

    Submit for reimbursement through your insurance provider.

Purchasing Products Online

  •  

    Add eligible products to your cart

    Look for the HSA/FSA eligible badge on product pages, then add items to your cart and head to checkout.

  •  

    Select Flex as your payment method

    During checkout, choose "Flex - Pay with HSA/FSA" from the payment options.

  • Verify your eligibility

    For items requiring medical documentation, you'll answer a few quick health questions through Flex's telehealth consultation. This generates your Letter of Medical Necessity instantly.

  • Enter your HSA/FSA payment details

    Complete your purchase using your HSA or FSA debit card. If you don't have your HSA/FSA connected card available, checkout using an alternative card and receive reimbursement documents via email within two hours.

Shop Skincare

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FAQs about Flex

Why use your HSA or FSA for skincare?

Since many skin conditions require ongoing treatment and maintenance, using these accounts for clinical-grade approved products helps you prioritize your skin health while maximizing your health care dollars.
What is Flex and how does Glowbar's partnership with Flex work?

Flex is our HSA/FSA payment partner that enables you to purchase qualifying skincare products with pre-tax health care dollars. This partnership allows you to use your HSA/FSA accounts when buying certain clinical-grade products, and Flex sends both your itemized receipt and Letter of Medical Necessity (when applicable) for your records.
Is a prescription required for HSA/FSA purchases?

No prescription is required. However, certain products need a Letter of Medical Necessity (LMN) and you will be guided through a chat-based consultation with Flex during check-out to check eligibility and generate this documentation.
What is a Letter of Medical Necessity or LMN?

Some products require a Letter of Medical Necessity (LMN) from a licensed healthcare provider to provide context to insurance around the usage of a specific product or treatment, stating that the expense is necessary to treat or manage a specific medical condition. Flex will provide you with this letter.

There's no fee for a LMN when purchasing online. A LMN in-studio costs $10 and is valid for 12 months.
Does one LMN cover all of my products?

No. For a LMN to be compliant, the documentation is required to be as specific as possible in regard to which product is being recommended and which concern/condition that product is intended to treat. However, if you need an additional LMN for a different product, please reach out to support@withflex.com
Why is my HSA/FSA card being declined?

The most common reason is insufficient account balance. HSA/FSA cards function as debit cards and require adequate funds to process. Contact your HSA/FSA administrator to verify your available balance before trying again.
What if my HSA/FSA administrator denies my claim?

First, verify the product's eligibility with your specific HSA/FSA provider before purchasing, as guidelines vary. If you believe your claim was incorrectly denied, forward your provider's response to support@withflex.com for assistance. Keep in mind that employer-sponsored FSAs may have stricter eligibility requirements than IRS standards.
When will I receive my itemized receipt?

Flex emails your itemized receipt within two hours of purchase. If you do not see it within that time period, check your spam/junk folder for an email from notifications@withflex.com.

Still missing it? Contact support@withflex.com with your order email address to request another copy.